welcome-to-korea.com about us image

Service Provider of Korea tour, Korean interpreter, chauffeur drivern car services.

picture

Who is in charge ?
We are the only company in Korea to offer integrated services as one stop place you can enjoy. Only for the VIP, Highest level of services for our customer delights...

lee's picture

Lee likes playing the golf and climbing the mountain. He enjoys the life to challenge, to overcome and to get the things what he pursue. He knows the life is sometimes to lose and sometimes to win. But he learned the lesson from failures and make them into his another cornerstone to get the final win while he pursuing his final destination in various different situations. He says, "if things are unavoidable for its difficulties or situations what you are facing now, then enjoy and love them rather than shrinking from it, and go over its hardness, and finally go to get it for...."

Lee's background -
Lee was taking lots of responsible works for his several multinational companies such as DELL, NCR and other USA global companies more than 15 years. He took the role of services business including services sales and marketing, tech support, customer satisfaction, services operation, customer advocacy, services finance. Lee was a Director of Dell Computer, Korea and was responsible for all service business in Korea.
He delivered services best of breed since his join at service business industries.
His another experience worked at USA 10 years prior to return to Korea brings several benefits to high level services business, hence the services performance in Korea is noticeably improved and he is keep going to deliver the customer delights and high satisfaction.
Lee graduated with a distinction honor degree from New York Tech., USA and majored an expert system of artificial intelligence, Master of Science Degree in Computer Science.
He attended the Oregon State University in USA, graduate school of computer science and transferred to New York Tech and certified several international iT certifications and Korea government issued certifications. His multinational global company's carriers surely enough to cover all areas of not only the marketing, services, operation, customer advocacy, but also all related functional sections of company to manage well.

By his such global standard backgrounded experience, Lee makes sure all services level satisfaction and safety management for all foreign VIPs. He knows the nature of high level global business and its associate courtesies to be with there always.

More about company

Want to know more details about us, you can see by click below...

About our Magement team
Proud of our service mangement team all those are fully experienced.

See our well educated and high end service professionals who may help you....

What our customers say
Here is voices of all our valuable clients.

Appreciate here for all those who left their own voice for our service level...

About Our Company

Aiming to
deliver the total differentiation of our service levels... Make a customer delights always whatever we are providing our services

Welcome to Korea

www.welcome-to-korea.com is the leading company in the area of VIP supporting in Korea. The company has established and aimed for its service satisfaction guarantee and customer delights regardless of service types what we providing our services to our valuable clients.
We are not only providing service of car, driver, multi language interpreter and tour guide, but also helping your business support while you are staying in Korea regardless services type you want to get from us. We can support you by sourcing locally in Korea if there are any other services we don’t provide you in order to meet our client’s needs.

We are exceptionally well recognized in our service industry and our company holdings a truly colleague-level ongoing relationship with our clinents. We are working here as a high quality service level and effective services provider in Korea.
We may not possibly list all of our services here, so the best recommendation we have is for you to try and book with us on the our web. We are so proud you will find this to be the best service anywhere that we are willing to offer you a refund if you are not satisfied with our service level.

Misson to carry out
Customer delights and customer satisfaction by highest service level...

As for identified we are providing VIP services only, the mission we have to deliver to our VIP customers could described as below.
The comapny mission is quite simple to summarize as customer satisfaction with our happy service provider, which leads eventually us as good company and industry leader in our business area. During last serval years, we've been researched and simulated our service differentiation, and even more we did exhaustic study on marketing strategies to show our highest service level by dedicating full support for VIP. As the VIP word itself, the service level we providing should be totally outstanding to meet the level of expectation, not like general common services in the market.

We set the internal service policy as result of those efforts, so all the resources we do utilize as for our service absolutely should meet the regulation we set . it is quite simple to make it short by saying "No satisfying service level, No pay", which shows our confidences.
We wish you to be one of our valuable customer and to feel the highest service level we providing as your are already VIP and leader in your industry.
We are fully confident, once you try us, you will never forget the service differentiation.

Our differentation
Service level maintain over +95%, Customer delights and satisfaction. Delievery highest level of services delights.

Our internal policy to deliver our differentiation.

- Customer service satisfaction level should over +95%.
- Reseouces dispatch by on time should be meet the +95% accurate on time.
- Safety is always 100% and #1 priority we should deliver.
- Pre scheduling for all resouces, no instant resources dispatch or resources allocation as on the spot.
- Immaculate for all hardware equipments such as car
- Service providing only for early booked and pre arranged customers.
- we do not respond same day disptach or hurry works, because we do not able to meet the service and safety level upon instant request.
- We do work only for reserved service only, because we need time to check and to inspect all resouces are meet the regulations level before dispatching and allocating it to filed.

We are not bulk serivce provider like others. we care only who wish to get the high service level of satisfaction.

 about1 picture